A 99.9% Server Uptime
Our cloud hosting platform is based on a solid, top–class hardware configuration and a strongly modified Linux variation. That is why, no matter what your site is, or how many website visitors you’ve got, or even if there is a distributed denial–of–service assault, our physical servers will remain up and your web sites will stay accessible online.
All our Linux cloud hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is essential to also set up your own network architecture. Because of this, we set up a custom internal network in all our datacenters. Relying on top–hole Juniper routers and switches, our internal network allows for stunningly fast data transmission rates and is also completely redundant.
Hence, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center as well as in our AU data center, regardless of which web hosting solution you’ve picked.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your money at risk, you can’t feel truly safe. Because of this, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel happy with our service or in case you have to use a bit more powerful web hosting solution, like a Linux VPS hosting or even a Linux dedicated web hosting – you will get your money back in full, with no hidden fees or return charges.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you’re aware of how aggravating this can be, especially if your web site is at stake. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here for you and they’ll respond to you in under one hour. And the best part is that their average response time is less than 20 minutes!