Q: Why do I have to transfer my website? What does web site migration entail?
A: When your present web hosting provider can no longer fulfill the needs of your site, or when you face continuous downtime, or if you are forced to wait for hours for the technical support team to reply to you, it may be a clever idea to change your hosting provider, i.e. to move all the files for your websites along with your databases from your current provider to your new provider. At Juicy Hosting, we realize that this can often be difficult & time–consuming. For this reason, we’ll do all that for you at no cost!Our highly capable technical staff reps will migrate your web site content from your present provider to us. Our technicians have lots of experience with web site migration and are able to handle everything – from a conventional WordPress–powered weblog or Joomla™–based website, to a very complex, custom–made application.
Q: Web site migration sounds like a lot of work. How much time does it take?
A: While we can’t give you an exact ETA, since there are plenty of factors, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will give our best to migrate your website within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: My privacy is crucial to me. What info do you need to have?
A: We don’t collect any sensitive data. We will need, however, the login info for your old web hosting account and the name of the website that you want to move.
Q: My present hosting account has sensitive info inside. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: Nope. Your web site will continue to be completely operational during the migration. As soon as everything is done on our end, we’ll inform you so that you can preview it and check for problems. If everything’s OK, all you will need to do is edit your domain’s DNS resource records.
Q: Will my old web hosting provider need to provide any information/assistance?
A: While we migrate your content, your web hosting provider will not be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: Yep. We support all regular Linux–based web hosting platforms. We don’t support Windows–based web hosting platforms, since we do not offer Windows web hosting services ourselves.Furthermore, we don’t support proprietary website building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.